Entries by Norun Laahne Thomassen

Hit a meaningful goal in 2022

The last two years, the world has gone a bit crazy and it’s easy to feel like a victim of these outer circumstances. As we start the new year, it’s therefore important to take the ball back into your own hands and aim for a meaningful goal. Be an active player, not a victim Each […]

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Effective Conflict Management – a Source of Creativity and Innovation

“The opportunity to engage in intense, open debate over business decisions is thrilling for teams. They respond by offering the very best of their analytical powers.” (Patty McCord, former chief talent officer at Netflix) When handled effectively, conflict holds a huge creative potential. If we want to be more innovative, we therefore have to get […]

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Make Sure Your Conversations Pay Off with Value-COIN

You might already be familiar with the COIN acronym, which provides an easy-to-remember, four-step process to plan and structure constructive feedback conversations: CONNECTION  >  OBSERVATION  >  IMPACT  >  NEXT STEPS In the heat of the moment, difficult conversations can easily become confrontational and end up hurting the relationship. COIN is therefore a golden formula if […]